Services
47 routines across eight areas, run on a fixed rhythm by real people. Updates, security, speed, SEO, enquiries, content and reporting, all handled online.
The story of a well-run website
Chapter 01 · Launch
Every site we look after starts with a proper launch. Nothing goes live until it passes our checks, and nothing is forgotten the day after.
Forms, speed, links, mobile layouts and tracking are all checked before anything goes live.
Redirects, sitemaps, Search Console and backups are confirmed in the first days after launch.
Chapter 02 · Health
Websites break quietly. We check yours on a fixed rhythm, so problems are fixed before your customers find them.
Core, theme and plugin updates, with a backup first and a check afterwards.
A fresh backup every week, and we test that it actually restores.
One simple score each month, so you can see your site getting healthier.
Small fixes and change requests are cleared every week, not left to pile up.
If your site goes down, we're alerted and start fixing it straight away.
Clutter is cleared out of your database to keep the site lean and quick.
We send test enquiries through your forms, so no lead ever goes missing.
Every reported issue is logged, prioritised and fixed in order of impact.
Spam comments and junk form entries are cleared so real enquiries stand out.
Chapter 03 · Security
Out-of-date software and weak logins are how most small sites get hacked. We close both doors.
Malware and vulnerability scans every month, with anything suspicious dealt with.
Old accounts removed, strong logins enforced and admin access kept tight.
Chapter 04 · Performance
Slow pages lose customers before they read a word. We keep your site quick on every phone.
Load times and uptime tracked every month, with slow pages fixed.
Caching, compression and clean code tuned so pages open in about a second.
Every image resized and compressed, without losing quality.
Contrast, headings, alt text and keyboard use checked, so everyone can use your site.
Every key page tested on phones and tablets, and anything awkward fixed.
Chapter 05 · SEO and visibility
A fast, healthy site still needs to be found. We work through the things Google checks, on a schedule.
A full check of the technical basics every quarter.
Headings, copy and structure tuned for the searches your customers make.
See where you rank for the terms that matter, every month.
Every page gets a title and description written to earn the click.
Structured data that helps Google show your reviews, FAQs and business details.
Pages linked together so visitors and Google find your most important ones.
Dead links found and fixed before they frustrate a customer.
Messy redirects tidied up so pages load faster and keep their rankings.
Your sitemap kept accurate, so new pages get found quickly.
Errors Google reports about your site, checked and fixed.
Chapter 06 · Conversion
Traffic is only worth something when it turns into enquiries. We look at how people use your site and remove what stops them.
A monthly look at what's helping and hurting your enquiry rate.
Your most-visited page reworked to guide people to get in touch.
Key pages measured and improved, one change at a time.
Fewer fields, clearer wording and faster replies, so more forms get sent.
See where visitors click, scroll and give up, then fix it.
Fresh reviews and results placed where they help people decide.
Chapter 07 · Content and email
Fresh content gives Google a reason to rank you and customers a reason to come back.
Useful posts written around what your customers search for.
Older pages updated so they stay accurate and keep ranking.
A clear plan of what to write next, and why.
Each post turned into ready-to-use social updates.
Genuine comments answered, spam removed.
A newsletter drafted for you to keep past customers coming back.
Bounces and inactive contacts cleaned so your emails land in inboxes.
Chapter 08 · Reporting and care
You should always know what you're paying for and what it's doing for you. We show you in plain English.
Everything we did this month, on one page.
The highlights: more enquiries, better rankings, faster pages.
A look back at the year and a plan for the next one.
A quick check that you're happy, and we act on what you say.
A review after your first month to make sure everything's on track.
Every request and comment reaches the right person fast.
The rhythm
Plus emergency downtime response, bug triage and form testing whenever they're needed.
Your next chapter
Tell us about your business in about 3 minutes. We email your plan details, including exactly which of these services are included, within one working day.
